Apple allows users a self-repair facility.
The Cupertino giant Apple Inc. has announced a new facility amidst the backlashes from right to repair movement as the company has made it almost impossible for the users to get third party repairs. For the first time, Apple will sell repair parts and tools directly to consumers who believe that they can repair their device on their own and the facility is named as "Self Service Repair" program.
In spite of announcing the facility today i.e. 17 November 2021, it will launch next year in US and later other countries will be added. Starting with iPhone 12 and 13 series and soon M1 based Macs will be included as well. Initially the company will provide major components like battery, display and camera. Additional component will be available later in 2022, Apple says.
"Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed," said Jeff Williams, Apple's chief operating officer, in a statement. "In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we're providing an option for those who wish to complete their own repairs."
How the program will work?
A special online store will be added from where the consumers can place an order to the parts and the company will also provide repair manuals to make the process easy for the consumers. The consumers who will provide the core parts for recycling will receive a credit making it cost a little less for the repair.
Apple still recommends users to utilise the large repair network they have for the consumers so that they can get hassle free repair with genuine parts for their Apple products.
The repair program comes with a hidden cost which is not yet clear, the small repair shops will get direct benefit from this program as compared to the individuals.
There has been a long debate about Apple's move on right to repair and after a long time some good decision has been made by the company which favours the consumers and sort-off make them the real owner of their devices. The internal documents of the company also tells us that there has been a long debate inside the company over the right to repair movement.